Our Guarantee

1. Trees, shrubs, evergreens, perennials, vines, ground covers and small fruits are guaranteed to survive one year from purchase date on the receipt. If the plant fails to survive, it will be replaced once.  Anything purchased at a sale price will be guaranteed for the purchase price only.
2. Shrub roses are guaranteed for 1 year. All other roses are guaranteed for 30 days. Proper care must have been provided.
3. Bare root materials are not guaranteed. Any problems must be reported immediately after purchase.
4. Annual flower, vegetables and other greenhouse-bedding plants are not guaranteed.
5. Plants growing in containers are not guaranteed.

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Replacement plants are not guaranteed. Labor and delivery chargers for replanting are not included unless originally planted or delivered by Fair’s. For this guarantee to be effective: 1) Plant failure must be reported within the appropriate time period stated above. 2) The entire plant and root systems must be brought in.        3) Customer needs to have the register receipt. If an item is out of stock, a credit slip will be issued. This may be used only for other nursery stock on hand. No cash will be refunded. Credit may not be used on the hard goods. Credit slips must be used within one year of receiving credit.

Guarantee is void if plant failure is caused by: improper planting, abuse by chemicals, rodent or mechanical damage, acts of nature, or vandalism. Fair’s nursery staff will inspect and select possible corrective action to avoid losing any of the plants.